Covid - 19

Latest information

Covid-19

COVID-19

McLaren Automotive continue to monitor the global Coronavirus (COVID-19) pandemic closely. The well-being of our customers, our colleagues and our communities is our priority, as we endeavour to provide as much of the normal services and information as is possible in each market, at the time. 

Contact Service and warranty Experiences

COVID-19 LATEST

Contact​

Our Retailer network are working hard, within the guidelines of local government advice, to provide the high levels of service and support expected from McLaren. If your Retailer is not currently available or you are not able to obtain the information you require, please contact our Client Services team using the details below. ​

McLaren Client Services​

Phone: +44 (0) 1483 357900 ​

Email: [email protected] ​

Opening Times: 0900 - 1730 (BST)​

If you are based in North America, please contact: ​

Phone: +1 855-202-8815 ​

Email: [email protected] ​

Opening Times: 0900 - 1730 (CST)​

Maintenance and Warranty​

During this time, we understand you may have questions about the Service, Repair and Warranty requirements of your McLaren. In all instances, please use your Retailer as your primary contact. ​

Where this is not possible, please use the advice provided below.​

If you have any questions related to delays in routine scheduled maintenance, or any other enquiries about the 3 year manufacturer warranty of your McLaren, then please contact McLaren Client Services. 

 

Extended Warranty, Qualified Warranty and Extended Service Contract​

If you are looking to purchase an Extended Warranty* or Extended Service Contract (ESC)** please contact McLaren Warranty Administration Services via [email protected] Please ensure you do this prior to the expiry of any existing McLaren Warranty or ESC cover to benefit from renewal pricing. ​

Should you experience an issue with your vehicle, covered by an existing policy, please notify McLaren Warranty Administration Services via McL[email protected] as soon as possible. ​

For any other enquiry, please contact McLaren Client Services. ​

Due to the continually evolving situation, McLaren Automotive may update the advice provided on our website at any time. Please continue to refer to this page for the latest information.​

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*Extended Warranty is not available in North America, Australia or Latin America​

**Extended Service Contract is offered as an alternative to Extended Warranty in North America and previously Australia. 

It is with a heavy heart that we have taken the decision to cancel our McLaren Experiences activities throughout 2020.

 

This was a very tough decision for us to make as we know so many of you have been looking forward to joining at the various events throughout the year, as have we, however, in light of the current events and the growing measures to contain the Covid-19 virus, not to mention our duty of care towards our guests and our staff, this decision was unavoidable.

We understand this has a direct impact on those customers who have already booked onto events in 2020, but in these uncertain times, we wanted to provide clarity and transparency, so you can plan your year ahead.  Should you have an event booking already in place we will be in touch directly to organise a refund or credit where appropriate.

 

In our true pioneering nature, we are focusing our efforts on planning and announcing our 2021 calendar as soon as possible.

 

Should you have any further queries then the McLaren Experiences team are on hand. Simply email us at [email protected].

 

We wish you and your families good health during this difficult time.

 

Best wishes,

The McLaren Experiences Team

McLaren supports the Ventilator Challenge UK

McLaren supports the Ventilator Challenge UK

As part of the VentilatorChallengeUK Consortium, McLaren is proud to support the call to build much-needed ventilators for the UK health care system during the COVID-19 pandemic.

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