Terms & Conditions

Welcome to the website of McLaren Automotive Limited (the “Website”).This website is owned and operated by McLaren Automotive Limited (“McLaren”). In these Website Terms & Conditions, when we refer to “we” or “our” or “us”, we mean McLaren Automotive Limited and McLaren Automotive Limited’s affiliates (including McLaren Automotive Asia Pte Ltd, McLaren Automotive Inc and Automotive Distribution (Shanghai) Company Limited). 

The following Website Terms of Use, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use"), govern your access to and use of the Website including any content, functionality and services offered on or through the Website, whether as a guest or a registered user. 

Please read these Website Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Website Terms of Use and our Privacy Policy, contained on the Website, incorporated herein by reference. If you do not want to agree to these Website Terms of Use or the Privacy Policy, you must not access or use the Website.

OTHER APPLICABLE TERMS

Emissions Statement

The figures are provided in accordance with the German regulation 'PKW-EnVKV'. Further information on official fuel consumption figures and the official specific CO₂ emissions of new passenger cars can be found in the guide 'Information on the fuel consumption, CO₂ emissions and energy consumption of new cars', which is available free of charge at all sales dealerships, from DAT Deutsche Automobil Treuhand GmbH and at www.dat.de."

These Website Terms of Use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

• Our Cookie Policy, which sets out information about the cookies on our site.

• Any other policy and/or disclaimer included on the Website.

CHANGES TO THESE WEBSITE TERMS OF USE

We may revise and update these Website Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Website Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.

INFORMATION ABOUT US

McLaren is registered in England and Wales with registered company number 01967717 and with its registered office at McLaren Technology Centre, Chertsey Road, Woking, Surrey GU21 4YH. McLaren’s VAT number is GB 974 8370 73.

ACCESSING THE WEBSITE

We may suspend all or part of the Website or your access to it from time to time, for various reasons, including, but not limited to, (i) maintenance procedures or repairs performed by us; (ii) equipment failures; (iii) congestion of the network; or (iv) interruption of telecommunication or digital transmission links. You acknowledge and agree that we are not liable for these periodic interruptions to the Website.

You are responsible for:

• Making all arrangements necessary for you to have access to the Website.

• Ensuring that all persons who access the Website through your internet connection are aware of these Website Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

DISCLAIMER

The views and opinions contained on the Website are not necessarily ours or any of our affiliates, subsidiaries or any company within the McLaren Technology Group Limited group of companies.

The content included on the Website is only for general information only and is provided on an “as is” and “as available” basis. We have made every effort to ensure the accuracy of the information contained on the Website, however, mistakes can occur and We accept no responsibility for any reliance on any of the information listed on the Website including but not limited to inaccuracies, mistakes, errors, omissions, delays, or any other deficiencies in the Website and its content and the Website should not be regarded as an infallible guide to our products and services.

Any reference on the Website to speed or performance should not be taken as an encouragement to drive either dangerously or at speeds in excess of national speed limits.

We may update the Website from time to time, and may change the content at any time. However, please note that any of the content on the Website may be out of date at any given time, and we are under no way obligation to update the Website.

You are advised to check vehicle specification, pricing and aftersales details with your official McLaren Retailer. Colour samples are intended as a guide only.

VEHICLE CONFIGURATORS, SPECIFICATIONS AND AVAILABILITY

You may use any McLaren vehicle application and configurator that is accessible via the Website. You should note that these are intended to provide an indication of the various specifications and finishes that are available for McLaren’s vehicle range. All information, illustrations and specifications in our configurators and other applications are based on data available and are correct at the time of issue.  The availability of options may vary from market to market due to local restrictions and regulations.  Some illustrations in these applications may not necessarily reflect the specifications or options available in your local market and may show optional equipment.  The specifications contained in these applications are for information purposes only and we reserve the right to change product specifications at any time without notice or incurring obligation.  For full specification details and information on standard and optional equipment, please consult your authorised McLaren Retailer.

For the availability of McLaren’s vehicle range in specific countries, as well as specific options, pricing and combinations, please consult a McLaren Retailer sales person at the time of ordering.

PRODUCTS AND SERVICES

The provision of details of products and services on the Website are not, and should not be construed as, an offer to sell or supply such products or services, and the seller or supplier may always accept or reject your offer at its sole discretion.

All products and services on the Website are subject to availability and may be withdrawn without notice. All products and services and all prices are also subject to change without notice.

All pre-owned and used vehicles advertised on the Website are sold as seen including any damage or faults.

VEHICLE AND OPTION AVAILABILITY

For the availability of McLaren’s vehicle range in specific countries, as well as specific options, pricing and combinations, please consult a McLaren Retailer sales person at the time of ordering.

INTELLECTUAL PROPERTY

We own or have a license to use of all intellectual property rights on and/or in the Website, and any material or trademarks published on it. All such works are protected by trademark protection and copyright laws and we reserve all such rights. Other trademarks, products and company names mentioned on the Website may be the trademarks of their respective owners or licensors and the rights in such trademarks are reserved to their respective owners or licensors.

You must not print off, download, copy or use any content on the Website or download any extracts, of any page(s) from the Website for commercial purposes without a valid licence to do so.

If you print off, download, copy or download any part of the Website for personal use, you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Breach of these Website Terms of Use, could result in your right to use the Website being terminated and you being requested, at our option, return or destroy any copies of the materials you have made.

TRADEMARKS

The McLaren name, any McLaren company registered trade mark or community registered design, the McLaren logo and all related names, logos, product and service names, designs and slogans are trademarks of McLaren or its affiliates or the McLaren Technology Group company or its affiliates, or McLaren’s licensors. You must not use such marks without the prior written permission of McLaren. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

VIRUSES AND USE OF WEBSITE SOFTWARE

We do not guarantee that the Website will be secure or free from bugs or viruses.

The software downloads from the Website have been thoroughly scanned and tested at all stages of production but (as with all new software) we recommend that you run a virus protection software before use. We also recommend that you have an up-to-date backup of your hard disk before using any software on the Website. You are responsible for any configuration of your equipment required to use the Website.

We cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software or the Website. You should consult your network administrator prior to installing any software on a networked computer.

You must not misuse the Website by knowingly introducing viruses, trojans, worms or other material which is malicious or harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

​CONTACT AND OPT-OUT INFORMATION

Please contact us if you would like to make corrections to any personal data you have provided to us or if you no longer wish to receive future correspondence from us or wish to withdraw your consent to sharing your personal data with others.

The contact details are as follows: [email protected]

Please include your name and address so we are able to easily identify you. 

If you would prefer to contact us via post please send any correspondence to the below address:

Client services

McLaren Technology Centre

Chertsey Road

Woking

Surrey

GU21 4YH

LINKING TO THE WEBSITE

You may link to this website for non-commercial purposes provided that you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. We reserve the right to remove this permission at any time. You must not link to the Website in such a way as to suggest any association or endorsement on our part that does not exist. We do not give permission to frame the Website on any other site.

THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

NO WARRANTY

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or any services or items obtained through the Website or to your downloading of any material posted on it, or any website linked to it.

Your use of the Website, its content and any services or items obtained through the Website are provided on a “as is” and “as available” basis, without any warranties of any kind, either expressed or implied. Neither we nor any person associated with us makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the Website without limiting the foregoing, neither we nor anyone associated with us represents or warrants that the Website, its content or any services or items obtained thought the Website will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that the Website or the server that makes it available are free of viruses or other harmful components or that the Website or any services or items obtained through the Website will otherwise meet your needs or expectations.

We hereby disclaim all warranties of any kind, whether expressed or implied, statutory or otherwise, included but not limited to any warranty of merchantability, non-infringement and fitness for particular purpose.

The foregoing does not affect any warranty which cannot be excluded or limited under applicable law.

LIMITATION OF OUR LIABILITY

Nothing in these Website Terms of Use shall exclude or in any way limit our liability for (i) fraud, (ii) death or personal injury caused by us or our contractors', agents' or employees' negligence (including negligence as defined in s. 1 Unfair Contract Terms Act 1977), (iii) breach of terms regarding title implied by s.12 of the Sale of Goods Act 1979 and/or s.2 of the Supply of Goods and Services Act 1982, or (iv) any liability to the extent the same may not be excluded or limited as a matter of law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, the Website; or
• use of or reliance on any content displayed on the Website.

We will not be liable for any loss or damage caused by a virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage.

JURISDICTION

The construction validity and performance of these Website Terms of Use and all non-contractual obligations arising from or connected with these Website Terms of Use shall be governed by the laws of England and Wales. Any disputes arising here from shall be governed by the exclusive jurisdiction of the courts of England and Wales.  If any of these Website Terms of Use should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Website Terms of Use are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable. We reserve the right to revise and amend these Website Terms of Use from time to time. You agree to be bound by the Website Terms of Use as displayed at the time you use the Website.

If you do not accept these Website Terms of Use in full, you must stop using this Website immediately.

SMARTPHONE AND TABLET APPLICATIONS

For our end user licences for McLaren Smartphone and Tablet Applications please click on the following:

McLaren P1 App http://cars.mclaren.com/eul-p1.html

McLaren 570S App http://cars.mclaren.com/eul-570s.html

McLaren 650S App http://cars.mclaren.com/eul-650s-ar-app.html

McLaren 650S iBrochure http://cars.mclaren.com/EUL-650S-ibrochure

Copyright © 2019 McLaren Automotive Limited. All Rights Reserved. Unless permitted by these Website Terms of Use, no part of the Website may be reproduced without written consent of McLaren Automotive Limited.

Introduction

The following information pertains to the Terms and Conditions for the McLaren Extended Service Plan applicable to McLaren vehicles.

Please retain this document alongside any other important documentation related to your McLaren vehicle and pass it on to any future owners.

McLaren operates a policy of continuous product development and improvement and reserves the right to change specifications without prior notice.

Note: The information contained in this document was correct at the time of creation. Vehicle design changes that may affect servicing conditions may have been made after this document was produced.

Overview

This document outlines the McLaren Extended Service Plan you have purchased.

The services within this plan must be performed by McLaren-authorised retailers in accordance with the terms and conditions defined herein and authorised by Car Care Plan Ltd.

The McLaren Extended Service Plan is sold via the McLaren Retailer Network and administered by Car Care Plan Ltd on behalf of McLaren Automotive Ltd.

This service plan does not affect your legal rights under the vehicle purchase agreement with the selling authorised McLaren retailer.

The benefits McLaren has included under the service plan are in addition to—and do not detract from—other rights and remedies you have in respect of the McLaren vehicle under applicable national legislation governing the sale of consumer goods.

Service Plan Start Date

The McLaren Extended Service Plan becomes active on the date specified in the Welcome Letter.

The McLaren Extended Service Plan can be redeemed immediately, or later, in line with the individual vehicle service schedule. Refer to the Service Intervals section below.

The McLaren Extended Service Plan is valid for the defined period, regardless of any change in ownership, provided that the conditions of the service plan are met.

Service Plan Expiry  

The McLaren Extended Service Plan expiry date is enclosed in the welcome letter.

Purchase Terms

The McLaren Extended Service Plan is available for purchase 2 years from the vehicle's initial retail date.  Only one product per vehicle can be purchased at a time, product stacking is not permitted.

A renewal of the Extended Service Plan can be purchased within 30 days of the existing Extended Service Plan expiring.

Obtaining assistance 

When your McLaren vehicle requires routine maintenance under the terms and conditions defined in this document, please contact the nearest authorised McLaren retailer to make arrangements.

For an up-to-date list of authorised McLaren retailers, please visit https://retailers.mclaren.com.

Ensure you have the Welcome Letter, and the Service and Warranty Booklet available to provide the authorised McLaren retailer with the necessary information before the service is performed.

Service Plan Coverage

The McLaren Extended Service Plan is only valid in the region where it was originally purchased. The regions and countries comprised are listed below:

• United Kingdom (United Kingdom only)
• Western Europe (Belgium, France, Italy, Monaco, Netherlands and Spain)
• Central Europe (Austria, Germany, Poland and Switzerland)
• Canada (Canada only)
• Japan (Japan only)
• Gulf Countries (United Arab Emirates, Bahrain, Oman, Kuwait, Qatar & Saudi Arabia)
• Sweden (Sweden Only)
• South Africa (South Africa Only)
• Australia (Australia Only)

If the vehicle is permanently relocated outside the region where the Extended Service Plan was purchased, or to a region or country where McLaren does not offer extended service plans, the McLaren Extended Service Plan becomes invalid

Service Intervals  

The McLaren vehicle requires a service every 12 months or 9,000 miles (15,000 km), whichever occurs first.

The vehicle is equipped with a service indicator that will alert you when a service is due. McLaren Automotive recommends that you arrange for servicing by an authorised McLaren retailer at your earliest convenience.

The McLaren Extended Service Plan covers the cost of services as detailed in the Welcome Letter. It is recommended to have these services performed within the specified guidelines.

McLaren recommends that you make the vehicle available for servicing as soon as possible after the service due date. To ensure an accurate maintenance record, services should ideally be completed within 30 days or 1,000 miles (1,600 km) of the service due date. Failure to comply with McLaren’s service schedules may invalidate other McLaren products, such as the McLaren Qualified/Certified Pre-Owned Warranty, McLaren Extended Warranty, or McLaren Extended Service Contracts.

McLaren recommends that all servicing, maintenance, and care of the vehicle be carried out in accordance with the McLaren Extended Service Plan Maintenance Schedule by an authorised McLaren retailer using genuine McLaren parts, or parts that meet the quality and specification (including but not limited to compatibility, performance, reliability, and durability) of the original parts.

Authorised McLaren retailers employ trained technicians, use the correct equipment, and utilise genuine McLaren parts to ensure your vehicle operates at its maximum potential. McLaren disclaims any liability under the McLaren Extended Service Plan for servicing or maintenance carried out by a third party (other than an authorised McLaren retailer) or for servicing carried out using inferior parts, or for any defects or damage caused by such parts.

Replacement service parts fitted during Extended Service Plan maintenance are covered under McLaren’s 2 year fitted parts warranty (subject to failure). If any non-approved accessories or parts have been fitted to the vehicle since manufacture and must be removed to perform scheduled maintenance, the labour costs associated with removing such accessories or parts cannot be claimed under the McLaren Extended Service Plan.

Please refer to the Welcome Letter for specific details, including the applicable years of your service plan.

The Plan Includes age related items only, mileage related items are excluded:

• Engine oil service
• Cabin filter service
• Engine air filter service
• Brake fluid service
• Engine coolant service
• Fuel filter service
• Charcoal filter service
• E-motor fan air filter service (Applicable for Artura only)
• Key fob battery service

Ministry of Transport (MOT) Test Terms – United Kingdom Vehicles ONLY

The cost of two MOT tests is included in the McLaren Extended Service Plan. The MOT test must be claimed at the same time as the scheduled service covered by the service plan.

• The MOT test must be booked through a UK-authorised McLaren retailer.
• The cost of repairs required to pass the MOT test is excluded.
• The cost of cancellation of the MOT test by the owner is excluded.
• The cost of re-testing after failure (outside of the free 10 working day VOSA terms) is excluded.

It is the owner's responsibility to ensure the vehicle’s MOT test is completed before its expiry date. The MOT product is independent of any other warranties the vehicle may qualify for.

Service Plan Exclusions

The McLaren Extended Service Plan will not apply if the vehicle has been damaged to such an extent that it is deemed a "total loss," "write-off," or equivalent by an insurer, financing institution, or leasing company. This includes, but is not limited to, vehicles branded as “salvage,” “scrap,” “dismantled,” or similar.

No Exchange

The McLaren Extended Service Plan cannot be exchanged (in whole or part) for monetary value.

Cancellation Policy

Provided no claims have been made, customers are entitled to cancel the McLaren Extended Service Plan within 30 days of purchase. To do so, they must contact the selling retailer where the service plan was originally purchased. Cancellations made after 30 days of purchase are not eligible for a refund.

Transfer to a New Vehicle Owner

In the event that your vehicle is sold during the period of McLaren Extended Service Plan, the benefits of the unused portion of the McLaren Extended Service Plan may be transferable to a new private owner, including an Authorised McLaren Retailer. The transfer is subject to the approval of McLaren Warranty Administration Services. 

An authorised McLaren Retailer or Authorised Service Centre must complete this form. The Retailer should retain a copy for audit purposes.

The Retailer must obtain proof of purchase before submitting the transfer form.

INTRODUCTION

This booklet contains information relating to the Service Plan applicable to the McLaren vehicle.

Retain this booklet together with the other documents relating to the McLaren vehicle and pass on to any future owners so they have access to this information.

McLaren operates a policy of continuous product development and improvement and reserves the right to change specifications without notice. Authorised McLaren Retailers will always complete servicing in line with the latest information released by McLaren.

NOTE – The information contained in this document was correct at the time of printing. Vehicle design changes that affect servicing conditions may have been made since that time.

OVERVIEW

This section of the booklet details the Service Plan you receive as the owner of a McLaren vehicle.

McLaren will provide complimentary scheduled services to the McLaren vehicle throughout the relevant service plan period in accordance with the terms and conditions defined in this booklet.

This service plan does not affect your legal rights under the vehicle purchase agreement with the selling Authorised McLaren Retailer.

The benefits McLaren offers you under the service plan are in addition to, and do not detract from, other rights and remedies that you have in respect of the McLaren vehicle under applicable national legislation governing the sale of consumer goods.

SUMMARY OF THE MCLAREN SERVICE PLAN

The McLaren Service Plan is valid only within the region for which the McLaren vehicle was originally manufactured.

The regions and the countries of which they are comprised are listed below:

• Europe (European Union, United Kingdom, Iceland, Liechtenstein, Monaco, Norway and Switzerland)
• Middle East (Kingdom of Saudi Arabia, the Kingdom of Bahrain, Qatar, Kuwait, Lebanon, Abu Dhabi, Dubai (not the remainder of the United Arab Emirates) and South Africa)
• Asia Pacific (Hong Kong (not the rest of China), New Zealand, Singapore, Taiwan, Indonesia, India, South Korea and Malaysia)
• Australia (Australia only)
• Japan (Japan only)
• China (People’s Republic of China only)
• USA (Continental United States only)
• Canada (Canada only)
• Latin America (Brazil, Chile, Mexico and Peru)

For your peace of mind, the McLaren Service Plan includes the following:

• Service 1 (1 year or 9000 miles (15,000 Kms)
• Service 2 (2 year or 18000 miles (30,000 Kms)
• Service 3 (3 years or 27,000 miles (45,000 km)

SERVICE PLAN START DATE

The McLaren Service Plan starts on the date the McLaren vehicle is sold ‘retailed’ within the McLaren portal by a McLaren Authorised Retailer or registered with the appropriate authorities for use on the road, whichever occurs first.

The McLaren Service Plan is valid for the relevant, defined period regardless of any change in ownership made within the specified service plan conditions.

SERVICE PLAN EXPIRY

The McLaren Service Plan expires on the last day of the respective service plan period.

SERVICE PLAN COVERAGE

The McLaren Service Plan is valid only within the region for which the McLaren vehicle was originally manufactured. Please refer to page (2) for guidance.

If you are moving permanently to a country where there is an Authorised McLaren Retailer, you may apply to McLaren to transfer the McLaren Service Plan to the new country.

This application must be accompanied by the following:

Proof of residence and vehicle registration in the country you are moving to.

Proof that all required regional modifications have been carried out by an Authorised McLaren Retailer.

NOTE: All regional modifications carried out must be at the owner's cost.

Transfer of the McLaren Service Plan will be decided on a case-by-case basis at McLaren’s sole discretion and is limited to the original owner only. McLaren will not continue the service plan following the sale of the vehicle in the new country.

If you choose to take the McLaren vehicle outside the countries where an Authorised McLaren Retailer is located, then the McLaren Service Plan becomes void unless written approval is obtained from McLaren, which shall be granted at McLaren’s sole discretion.

OBTAINING ASSISTANCE

If the McLaren vehicle requires a service under the terms and conditions defined in this booklet, please contact the nearest Authorised McLaren Retailer to make arrangements. www.retailers.mclaren.com

VEHICLE SERVICE PLAN

Service intervals

The McLaren vehicle requires a service every 12 months or 9,000 miles (15,000 km), whichever occurs first. The McLaren vehicle is fitted with a service indicator which will alert you when a service is required. McLaren recommends you arrange for the McLaren vehicle to be serviced by an Authorised McLaren Retailer at your earliest convenience once the service indicator is activated.

The McLaren Service Plan covers the cost of such services up to 3 years or 27,000 miles (45,000kms) equivalent, whichever comes first. If a service is due during the service plan period, that service will be undertaken free of charge by an Authorised McLaren Retailer.

McLaren recommends you always make the McLaren vehicle available for service as soon as practical after the service due date. The McLaren Service Plan is only valid where the service is undertaken within 1 month or 1,000 miles (1,600 km) before or after the service due date,

unless prior written approval is obtained from McLaren, which shall be granted at McLaren’s sole discretion.

McLaren recommends that all servicing, maintenance and care of the McLaren vehicle is carried out in accordance with the McLaren Maintenance Schedule by an Authorised McLaren Retailer using genuine McLaren parts or competing parts that meet the quality and specification (including, but not limited to, their compatibility, performance, reliability and durability) of the original part. Authorised McLaren Retailers have trained technicians, the correct equipment and genuine McLaren parts to keep the McLaren vehicle operating at its maximum potential. McLaren disclaims any liability under the McLaren Service Plan for servicing and/or maintenance carried out by anyone other than an Authorised McLaren Retailer, and/or servicing carried out using inferior parts and defects in such parts or damage caused by the use of such parts.

Replacement parts fitted during service plan maintenance are covered for the remaining balance of the original McLaren Service Plan period. If any additional add-on accessories or parts which have not been approved by McLaren have been fitted to the McLaren vehicle since it was manufactured, and they have to be removed to carry out service plan maintenance, the labour costs incurred in removing such add-on accessories or parts cannot be recovered under the McLaren Service Plan.

Retain all receipts for services and maintenance and ensure that the Authorised McLaren Retailer keeps the service record up to date.

NOTE: The McLaren Service Plan coverage may be invalid if the McLaren is not serviced in accordance with the McLaren Maintenance Schedule.

Items covered

The McLaren Service Plan covers the following items only:

• Service 1 (Engine Oil and Filter, Cabin Filter, Engine Air Filter, E-Motor Filter*)
• Service 2 (Engine Oil and Filter, Cabin Filter, Engine Air Filter, E-Motor Filter*, Brake Fluid, Key Fob Batteries)
• Service 3 (Engine Oil and Filter, Cabin Filter, Engine Air Filter, E-Motor Filter*)

* Applicable to specific models and climates.

Service components may vary subject to model & vehicle region of manufacture; Service inclusions are subject to change at any time at McLaren Automotive’s discretion.

SERVICE PLAN EXCLUSIONS

Insurance write-off

The McLaren vehicle will NOT be covered by the McLaren Service Plan if the McLaren vehicle has been damaged to such an extent that an insurer, financing institution or leasing company determines the McLaren vehicle to be a “total loss”, “write-off ” or equivalent. This includes, but is not limited to, vehicles branded as “salvage”, “scrap”, “dismantled” or similar titles. 

No-Exchange

The McLaren Service Plan is a complimentary product provided with the McLaren vehicle. The McLaren Service Plan cannot be exchanged (in whole or part) for monetary value. 

Claim eligibility

The McLaren Service Plan is not claimable if the vehicle is owned by a retailer (Stock, Demo or other). Claims are only valid when the vehicle is retailed and presented by a customer for service.