NFT FAQs

An NFT (Non-Fungible Token) is a one-of-a-kind unit of data that can be sold or traded to represent ownership of unique items. NFTs can be attached to any digital file, including photos, videos, audio, or even virtual real estate. These assets are the building blocks of a connected virtual world called the ‘metaverse’, and are bought and sold with cryptocurrency on an infrastructure known as the blockchain.  

All NFTs are stored on the blockchain, which records ownership of digital assets through records that are near-impossible to hack. Every time an NFT is traded or sold, that transaction is stored for all to see - adding another ‘block’ of data to the ‘chain’. NFTs are bought and sold with cryptocurrency, such as Ethereum.

There are two ways of buying a  McLaren Automotive NFT: via card payment, or by using cryptocurrency with a MetaMask wallet. If you choose to purchase the NFT with a card payment, you will still need to create a MetaMask wallet to generate (or ‘mint’) your NFT once your purchase has been completed.

A crypto wallet is similar to your physical wallet, containing money (in the form of cryptocurrency) and a form of ID. Your crypto wallet does the same thing as a physical wallet, but on the blockchain. 

Your wallet will have  its own ‘ID’ and contains both your cryptocurrency balance and any NFTs you have bought with those cryptocurrencies. There are a number of crypto wallet providers, including MetaMask, which is widely-used, secure, and user-friendly. 

When you create a crypto wallet, you’ll get what is called a ‘seed phrase’. This  phrase is made up of a series of words which will let you recover your cryptocurrency or NFTs if you lose access. It is important that you never give this phrase to anyone.

Anyone who knows your ‘seed phrase’ can gain full access to your wallet and could buy, sell or transfer any funds or assets so it’s important to keep this safe. It’s important to remember that McLaren Automotive will never ask for your seed phrase.

To create your MetaMask wallet, click here.

Our first NFT Collection will be available via an invite-only model. Phase 1mint on 11 May is open to McLaren Friends and Family – specially invited individuals as well as those who own a physical McLaren Automotive car and are signed up to the McLaren Automotive mailing list. Phase 2 access will open to specially invited individuals 48 hours later. McLaren Automotive NFTs follow the ERC-721 standard and will be minted on the Ethereum blockchain.  At the time of minting, the user will be able to select what wallet address the NFTs will be minted to.

Once those who have been invited are registered for the allowlist, you’ll be sent a unique code along with instructions on how to access the marketplace. This is where you can buy McLaren Automotive NFTs once the Collection goes live. 

It’s also where you can stay up-to-date on the latest news from MSO LAB and see the development of our Roadmap.  Please note, the marketplace may be affected by maintenance as well as cooldown periods during times of high traffic (such as the launch of the Collection). 

For those who do not receive an invite to the Genesis Collection mint, there will be future public McLaren Automotive drops that you can be a part of. 

​​The first chapter in McLaren Automotive’s metaverse roadmap is MSO LAB: the creative umbrella for all of our first-phase NFT releases and an ongoing series of drops and collections.

McLaren Automotive Special Operations, McLaren Automotive’s bespoke division, has always sat at the bleeding-edge, combining performance, innovation and craftsmanship to deliver ‘the art of the possible’. MSO LAB continues this mission in the digital realm, providing the foundations of McLaren Automotive’s entry into the Web3 era. 

MSO LAB will allow us to embrace new digital dynamics, exploring the future of performance in automotive and beyond through collaborations with brands, creatives, artists, technologists and innovators. 

Holders of Genesis Collection NFTs will unlock Category One membership to MSO LAB, unlocking behind-the-scenes access, members-only airdrops, design sketches, exclusive rewards, early access to future NFT drops and more. 

McLaren Automotive is home to McLaren’s luxury, high-performance  supercars and hyperrcars. McLaren Racing includes McLaren’s Formula 1, IndyCar, Extreme E and esports teams. McLaren Racing NFT collections, therefore, cover racing inspired NFTs and the McLaren Automotive NFT collections will deliver collections inspired by their luxury high-performance track and road cars. If you want to be in the know, however, on both McLaren Racing and McLaren Automotive NFT drops, you can join both channels on Discord.

Cryptocurrencies are a digital/virtual currency that is secured by cryptography, which makes it nearly impossible to counterfeit or double-spend. Many cryptocurrencies are decentralized networks based on Blockchain technology - a distributed ledger enforced by a disparate network of computers. 

Many cryptocurrencies are decentralized networks based on Blockchain technology - a distributed ledger enforced by a disparate network of computers. Benefits of cryptocurrency include cheaper & faster money transfers and decentralized systems that do not collapse at a single point of failure.

We are in the early stages of the metaverse - a continuously evolving, unique digital space. The metaverse is the future of the internet where various technologies, such as Augmented Reality (AR) and Virtual Reality (VR), converge to create a virtual world.

Steven Spielberg’s Ready Player One is an example of the metaverse – a shared and interconnected virtual world in which people can play, work and create through digital avatars. Within this universe, users can accumulate virtual items, accessories and property, which can be bought and traded using cryptocurrency on an infrastructure known as the blockchain.

Among many use cases, the metaverse encompasses real-world experiences and products, such as those from McLaren Automotive, in  their digital form.  Concepts such as the digital economy and interoperability  are enabling  users to participate in the next generation of digital investments and social interactions, and as these technologies evolve, the utility of your McLaren Automotive NFTs will evolve with them.  

The marketplace is where you can buy McLaren Automotive NFTs. 

Please note, the marketplace may be affected by maintenance as well as cooldown periods during times of high traffic.

The first McLaren Automotive MSO LAB NFT drop  will be available via an invite only model.

You’ll be sent an email containing a unique code along with instructions on how to access the marketplace.

McLaren Automotive Friends and Family who have received invitations will be able to access Phase 1 of the Genesis Collection drop. Phase 2 access will open to specially invited individuals within the NFT community 48 hours later.  

Minting an NFT refers to converting digital files into digital assets by recording them on the blockchain and creating value and ownership of the digital asset. 

The digital items or files will be stored in a decentralized database or distributed ledger and cannot be edited, modified, or deleted. Similar to fiat currency creation, when a manufacturer mints a physical coin, the process of uploading a specific item to the blockchain is known as minting.

In short, the NFT minting itself is a fancy term for “store on blockchain”.  McLaren Automotive NFTs will be minted on the Ethereum (ETH) blockchain, where most NFTs are commonly minted.

Gas fees, or minting fees, are a transaction fee on the Ethereum blockchain. When making transactions, such as purchasing an NFT, you will need enough ETH in your wallet for the initial purchase and the associated gas fees.  The gas fee enables your transaction to be processed on the Ethereum network & stored on the blockchain.

Gas fees contribute to processing Ethereum transactions and keeping the network online. McLaren Automotive does not set gas fees or receive proceeds from gas.

The only wallet that you will need for this platform is a MetaMask wallet. A MetaMask wallet will enable you to have an Ethereum address to which your NFT can be sent. As a result, you can connect your MetaMask wallet with external platforms such as OpenSea.io and conduct secondary sales of your NFT. Please visit this step-by-step guide to set up your MetaMask wallet.

Note: It is best to select a wallet supported by OpenSea.io to ensure seamless secondary sales.

“Buying” or “Claiming” an NFT is different from “Minting” an NFT. Claiming an NFT covers successfully purchasing your exclusive McLaren Automotive NFT via Credit Card or MetaMask payment options. Minting an NFT will require you to have an Ethereum wallet address, which exists in your MetaMask,  to export the NFT  in order to be able to conduct secondary sales of your NFT on external platforms such as OpenSea.io.

When you are logged-in to nft.mclaren.com, My Collection can be found by clicking on your username in the top right corner of the screen. In your collections, you will find any McLaren Automotive NFTs you have purchased.

Once you are logged in to the platform, you can click your username in the top right corner of the screen and navigate to ‘Account Settings’. You can use the edit tool that is next to your username to make an update. Your username will need to be unique, so you will not be able to adopt a username that is already taken. 

In order to update your email address, please create a new account. 

Please note, if you are using your McLaren Automotive account credentials, you may navigate to your McLaren Automotive account settings and change accordingly.

1. First, you will need to purchase ETH on a cryptocurrency exchange such as Coinbase. Please refer to the Coinbase FAQ on how to buy Ethereum. 

2. Additionally, you will need to have set up a MetaMask wallet. Please visit this step-by-step guide to set up your MetaMask wallet.

3. Once you have successfully purchased ETH, you will need to send it to your MetaMask wallet 

   1. Log in to your Coinbase account.

   2. Log into your MetaMask account and click on three dots that read "buy and send".

   3. Each cryptocurrency has its own address, so make sure to send yours to the correct address. Eg: Make sure you’re sending Bitcoin to a Bitcoin address, and Ethereum to an Ethereum address.

   4. Copy the MetaMask wallet address on the clipboard.

   5. Paste the address into the wallet address field on Coinbase (confirm the wallet address before sending).

   6. Enter the amount of crypto that you wish to send. It is advised to test the feature out first by sending a small amount.

   7. Once done, click on the Complete button to finish the transaction.

If you are having a problem with a transaction, you can report it to our team through the Help form and we will gladly review the issue.

After making any kind of transaction on the marketplace, you can find your transaction history in My Wallet.

If you are having a problem with a transaction, you can report it to our team through the Help form and we will gladly review the issue.

When submitting a support request, please use the identification associated with the transaction. To access that, please click the drop-down arrow next to the transaction amount 

As seen below, after clicking the arrow, you will be prompted with the Transaction ID.

On the NFT checkout screen as shown below, you may select the Credit Card option and pay with the supported payment providers listed on the button. 

Note: You will not be able to store your credit card on this platform.

The ability to deposit or withdraw funds on nft.mclaren.com is currently disabled until secondary sales become available on this platform. If secondary sales become available, these features may be turned on. In the meantime, you may purchase your NFT directly from McLaren Automotive via Credit Card, Apple Pay, Google Pay, or MetaMask wallet. Secondary sales will take place on Opensea.io.

All prices on the marketplace and your wallet are currently listed in Ethereum (ETH) or a respective USD conversion. The checkout page will show prices in both ETH and USD. 

Note: If you are paying with a Credit Card or Apple Pay, we recommend using a credit card that doesn’t charge foreign transaction fees.

The NFTs are currently minted on Ethereum blockchain and follow ERC-721 standard. 

Once an NFT is minted by the owner, an ERC-721 transaction will be populated on the Product page and My Collection page. 

Additionally, you may view the minted NFT on OpenSea. This is the smart contract that makes this technology so unique! You may view details of the transaction on Etherscan.io.

If you are successfully added to the allowlist you will have the opportunity to mint ONE NFT from the MSO LAB Genesis Collection.

Yes. You may make payments using ETH via MetaMask wallet. Please refer to ‘Where can I add my wallet?’ 

When you are signed into the McLaren Automotive NFT platform, you may purchase an NFT on the marketplace by selecting ‘Buy from Creator’

You will have the option of purchasing NFTs via Credit Card, Apple Pay, Google Pay or MetaMask.

You will be required to agree to the following Terms and Conditions and Privacy Policy in order to proceed with the purchase

Note: If you intend to purchase your NFT via MetaMask, please follow the instructions below: 

First, you will need to purchase Ethereum (ETH) on a cryptocurrency exchange such as Coinbase. Please refer to the Coinbase FAQ on how to buy ETH. 

Additionally, you will need to have set up a MetaMask wallet. Please visit this step-by-step guide to set up your MetaMask wallet.

Once you have successfully purchased ETH, you will need to send it to your MetaMask wallet 

Log in to your Coinbase account.

Log into your MetaMask account and click on three dots that read "buy and send".

Each cryptocurrency has its address, so make sure to send yours to the correct address. Eg: Make sure you’re sending Bitcoin to a Bitcoin address, and Ethereum to an Ethereum address.

Copy the MetaMask wallet address on the clipboard.

Paste the address into the wallet address field on Coinbase (confirm the wallet address before sending).

Enter the amount of crypto that you wish to send. It is advised to test the feature out first by sending a small amount.

Once done, click on the Complete button to finish the transaction.

You may now connect your MetaMask wallet on nft.mclaren.com checkout page by selecting ‘MetaMask’. Please ensure you are logged in, follow the MetaMask extension wizard.

Click ‘I agree to the Terms & Conditions’ and click ‘Buy Now for ETH’

Note: “Buying” / “Claiming”  and “Minting” an NFT are different. Please refer to What is the difference between “Buying / Claiming” and “Minting” your NFT?

NFT “utility” is the term that describes what you get out of purchasing an NFT. The ‘Description’ of the NFT for sale will outline the utility that the NFT comes with. Click here for the full MSO LAB Roadmap outlying the present and future utility of the Genesis Collection.

NFTs can be purchased by navigating through the Homepage or Collections pages, clicking ‘Buy from Creator’

If you are not already logged-in, you will be prompted to log-in or sign up for the platform. 

You will be prompted to purchase via Credit Card or MetaMask. 

Once prompted with the confirmation screen, review your order and click I agree to the Terms and Conditions, followed by clicking Buy Now.

• NOTE: NFTs purchased via Credit Card will be charged to your payment providers in US Dollars (USD).

• NOTE: NFTs purchased via MetaMask will require sufficient Ethereum funds in your MetaMask wallet. 

• NOTE: There will be exclusive NFTs catered towards McLaren Automotive owners and exclusive McLaren Automotive community members. A valid Exclusive Access Code will be required for some NFT collections.

For purchases of the NFT in a secondary marketplace, please visit the McLaren Automotive MSO LAB Genesis collection on Opensea.io

To purchase NFTs from a collector, please refer to ‘How can I buy from a collector?’

When buying from a Collector, a portion of the final sale price may be paid directly to the original Creator in the form of a royalty fee; the royalty fee is set by the Creator at the time of listing.

There are 5% marketplace fees that the user is responsible for at the time of purchase.  This fee allows us and our platform partners to maintain the system and provide you with the best possible experience.

No, all sales are final on the McLaren Automotive NFT Platform.

Reselling any of your digital collectibles (NFTs) from your collection is very simple. 

You can resell any of your digital collectibles (NFTs) for a direct price via OpenSea.

1. Navigate to ‘My Collections’ page

2. Select the NFT you wish to Sell

3. If the NFT has not been minted yet, the ERC721 Transaction field will say ‘Not Minted’ and you will see a button to ‘MINT NFT’

4. Click ‘MINT NFT’ and enter your ETH address or connect metamask to mint the NFT. Note: If you don’t have an ETH wallet, please refer to Guide: How to setup MetaMask

5. If the NFT has been minted already, please click the ‘View on Opensea’ button and refer to the ‘How do I sell an NFT?’ guide

There will be a 5% seller fee on the smart contract.

All Ethereum NFTs that are resold on OpenSea.io have a royalty fee. When an NFT is resold, the royalty fee goes back to the original creator. The royalty fee for @mclarenauto’s NFTs are 5% of total sale price.

A legitimate McLaren Automotive MSO LAB Genesis Collection will say “Created by McLarenAuto” with a blue verified tick in the description. It will also be connected to the collection page.

If you do happen to encounter our error message page, try navigating back to the previous page to try your action again. 

If you continue to run into this error message, please submit a support ticket and we'll work with you to resolve the issue.

​​Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM Pacific Time (PST/PDT).

There are two ways you can reach out to us:

1. Completing the support form with your question or issue.

2. Emailing us with your question or issue: [email protected]

All customer support inquiries will be handled in the order they arrive. We aim to resolve most issues by the next available business day. If an inquiry is received after business hours or on a weekend day, our team will reach out to you within 24 hours of resuming normal business hours.

We also have a help channel on our Discord where our community manager may be able to answer simple questions regarding collection drops. However, for the quickest response and resolution to your technical or payment issues, please reach out via the methods described above. We are hyper-aware of the bad actors and vulnerabilities to scams in Discord hence the limited support on our channel. 

Thanks for being part of our McLaren Automotive community! 

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